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unable to install driver

Posted: Sun Apr 10, 2016 4:24 am
by minimacka
When I follow the instructions on the Freetronics web page. "http://www.freetronics.com.au/pages/ins ... wnKHPl95QI". I open the device manager go to "other devices" and under that there is "Unknowen device" with an exclamation mark against it. I right click this and select update driver, I browse my computer and select the unziped driver folder. Then a message is displayed "unable to install driver". "Windows could not find driver software for your device."

I have a windows 7 (64 bit) computer.

Re: unable to install driver

Posted: Wed Apr 13, 2016 6:47 am
by angusgr
Hi minimacka,

Is the "Unknown Device" definitely the Cube? You can confirm this by seeing if it goes away when you unplug the cube, and comes back when you plug it back in.

Angus