unable to install driver

The "Cube4" is a 4x4x4 RGB LED cube with an Arduino Leonardo compatible onboard controller. [Product page]
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Joined:Sun Apr 10, 2016 4:01 am
unable to install driver

Post by minimacka » Sun Apr 10, 2016 4:24 am

When I follow the instructions on the Freetronics web page. "http://www.freetronics.com.au/pages/ins ... wnKHPl95QI". I open the device manager go to "other devices" and under that there is "Unknowen device" with an exclamation mark against it. I right click this and select update driver, I browse my computer and select the unziped driver folder. Then a message is displayed "unable to install driver". "Windows could not find driver software for your device."

I have a windows 7 (64 bit) computer.

Freetronics Staff
Freetronics Staff
Joined:Tue Apr 09, 2013 11:19 pm
Location:Melbourne, Australia

Re: unable to install driver

Post by angusgr » Wed Apr 13, 2016 6:47 am

Hi minimacka,

Is the "Unknown Device" definitely the Cube? You can confirm this by seeing if it goes away when you unplug the cube, and comes back when you plug it back in.


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